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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A context menu will appear. It offers thorough information about all the operations that you can perform on the given page. Each context menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich range of instructional videos demonstrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, have a gaze at our comprehensive FAQ database, which contains questions asked by actual clients and offers practical solutions. We frequently update our Frequently Asked Questions section with new articles in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can touch base with our fantastic team of technical support engineers available 24x7x365 and eager to assist you with any question. Each trouble ticket you send will be answered in less than 1 hour (the average ticket response time is just twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 134738

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com